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Refund Scam

The scammer pretends you have overpaid their company and he’s going to refund the money to your bank account. He only wants your bank account information. Then “accidently” overpays you your “refund” and he’s going to be fired if you don’t return the extra money to him. He will ask for you to pay the overpayment back via gift cards, a wire transfer, or on your credit card. Sometimes they even ask your permission to get into your bank account. The goal is to get all your money. There is no return, no overpayment, no job he’s going to be fired from.

The scammer wants to convince you that you are entitled to a refund and they want to make payment by depositing the money directly into your bank account. This is not true! They are really after your bank details for illegal purposes or to steal your identity.

Click the play button below to watch a video example:
Click here to play the YouTube Video for this Senior Fraud Alert Scam Lesson
The first step is to identify the fraud. In the video above, were you able to hear the clues in the story and detect the Refund Scam? The next step is to prevent the scammer from victimizing you or others. If you encounter a similar situation, use these tools to protect yourself from this type of fraud.
Refund Scam Clues
  • If I overpaid, the company will have my financial information, so why would they need it again?
  • If a company owes you money, they will return it to you via the credit card you paid it on, and if you are doing business with them, they already have your information.
Refund Scam Defence
  • Stop and hang up on the caller. Do not call back as the scammer likely gave you a phone number that will redirect your call to a fake representative.
  • Do not click on any links in an email as you will end up talking to a fake representative or going to a fake website the scammer has set up to fool you.
  • Never give anyone access to your bank account or your computer through remote access.
Now it’s your turn!


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