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Parcel Delivery Scam

A call, email or text from someone claiming to be a mail carrier or a parcel delivery service saying that they were unable to deliver a package to your home. The scammer wants you to think you are being contacted by a parcel delivery company that is holding a package for you. If you don’t remember ordering anything that needs to be delivered, the caller may try to convince you the package is a gift from a friend or relative. They tell you they can’t deliver your parcel until you give them your credit card information to pay for the package. They want you to think that you have a real parcel you have to pay for.

The caller may sound friendly and professional, making the scam harder to spot.
The email messages also look legitimate – containing official logos and using professional language. However, things get suspicious quickly. The caller will ask you to verify personal information or give them your credit card information to reschedule the delivery. Email messages may ask you to click on a tracking link for your mystery package. When you click, you may download malware onto your computer that gives con artists access to any personal information and passwords.

No matter the method of contact, the package doesn’t exist. Sharing your personal information puts you at risk of identity theft. Never respond to any email, phone call or text that you didn’t ask for.

Click the play button below to watch a video example:
Click here to play the YouTube Video for this Senior Fraud Alert Scam Lesson
The first step is to identify the fraud. In the video above, were you able to hear the clues in the story and detect the Parcel Delivery Scam? The next step is to prevent the scammer from victimizing you or others. If you encounter a similar situation, use these tools to protect yourself from this type of fraud.
SPOT THE SCAM
Parcel Delivery Scam Clues
  • The caller will ask you to verify personal information or give them your credit card information to reschedule the delivery.
  • Sharing your personal information puts you at risk for identity theft.
  • Email messages may ask you to click on a tracking link for your mystery package. When you click, you may download malware onto your computer that gives con artists access to any personal information and passwords.
STOP THE SCAM
Parcel Delivery Scam Defence
  • Request tracking numbers from the company you buy from.
  • Never give personal information to anyone, including people pretending to be a postal or package deliver person.
  • Never click on a link in an email.
  • If you didn’t order the package, don’t respond to their emails or calls. If you did order something, go to the business’s website and track your package.
Now it’s your turn!

TEST YOUR DEFENCE AGAINST THE Parcel Delivery Scam

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