A call, email or text from someone claiming to be a mail carrier or a parcel delivery service saying that they were unable to deliver a package to your home. The scammer wants you to think you are being contacted by a parcel delivery company that is holding a package for you. If you don’t remember ordering anything that needs to be delivered, the caller may try to convince you the package is a gift from a friend or relative. They tell you they can’t deliver your parcel until you give them your credit card information to pay for the package. They want you to think that you have a real parcel you have to pay for.
The caller may sound friendly and professional, making the scam harder to spot.
The email messages also look legitimate – containing official logos and using professional language. However, things get suspicious quickly. The caller will ask you to verify personal information or give them your credit card information to reschedule the delivery. Email messages may ask you to click on a tracking link for your mystery package. When you click, you may download malware onto your computer that gives con artists access to any personal information and passwords.
No matter the method of contact, the package doesn’t exist. Sharing your personal information puts you at risk of identity theft. Never respond to any email, phone call or text that you didn’t ask for.
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It is easy for a caller or person sending you an e-mail to pretend to be someone they’re not.
If I get a suspicious looking e-mail, the following can be signs that it is a scam:
Clicking on the wrong link can harm my computer.
Parcel delivery scams are particularly popular around _________
Giving out my personal financial information to people I do not know puts me at greater risk for identity theft.