Emails are sent to victims claiming that they must update their account. A link is provided that takes the victim to a fake website where scammers ask them to update their account with a credit card number, a social insurance numbers, passwords, a bank account number, etc. Don’t ever respond to links in emails like these. If you think you need to update information with a business you are doing business with, go to their website through a searched Internet address that you get online and not from the email you were sent.
The scammer wants you to give them your personal information and/or banking information. They will use your information for the purpose of identity theft or other illegal purposes. Just because it looks like an email from Netflix, ATB, Amazon or any other company you might do business with, it doesn’t mean it is from them.
Just because they say on the phone they are with Microsoft, Royal Bank, or Adobe, doesn’t mean they are.
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The major reason scammers ask for your personal information is so that they can:
Criminals can’t access my banking information through information I provide via e-mail, so it’s safe to send anyone who asks my personal financial information online.
I can safely update my personal information through a secure website.
The internet is full of scammers and there’s no way to be safe; I should avoid going online entirely.
I should ___________ update my personal information over the phone or via e-mail if I am contacted unexpectedly.