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Update Your Information Scam

Emails are sent to victims claiming that they must update their account. A link is provided that takes the victim to a fake website where scammers ask them to update their account with a credit card number, a social insurance numbers, passwords, a bank account number, etc. Don’t ever respond to links in emails like these. If you think you need to update information with a business you are doing business with, go to their website through a searched Internet address that you get online and not from the email you were sent.

The scammer wants you to give them your personal information and/or banking information. They will use your information for the purpose of identity theft or other illegal purposes. Just because it looks like an email from Netflix, ATB, Amazon or any other company you might do business with, it doesn’t mean it is from them.
Just because they say on the phone they are with Microsoft, Royal Bank, or Adobe, doesn’t mean they are.

Click the play button below to watch a video example:
Click here to play the YouTube Video for this Senior Fraud Alert Scam Lesson
The first step is to identify the fraud. In the video above, were you able to hear the clues in the story and detect the Update Your Information Scam? The next step is to prevent the scammer from victimizing you or others. If you encounter a similar situation, use these tools to protect yourself from this type of fraud.
Update Your Information Scam Clues
  • Carefully check the wording, spelling, logo, and email address to determine if the message is spam.
  • If you have an account with the company, log in to your online account to see if they need your information updated.
  • Call your bank or company directly using a phone number from your phonebook or online directory (i.e. Canada411.ca)
Update Your Information Scam Defence
  • Never update your personal information through an email or over the phone. If your information needs updating always do it through the company’s secure website or call them.
  • Do not go to a website by clicking on an email link. If they are calling, hang up immediately.
  • Do not give out your credit card or banking information on items you already paid for.
Now it’s your turn!

TEST YOUR DEFENCE AGAINST THE Update Your Information Scam

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